Le bel âge Salon & Spa

Salon cancellation and no-show policy Our commitment to you We understand that life happens, and schedule adjustments are sometimes necessary. We value your time and ask that you respect ours by reviewing our policies below. A consistent cancellation policy allows us to manage our schedule and provide high-quality services to all of our valued clients. General cancellation and rescheduling We require at least [24 or 48] hours' notice for any appointment cancellation or change. Cancellations made with less than the required notice will incur a fee of [define percentage, e.g., 50%] of the scheduled service cost. No-show appointments A "no-show" is defined as a client who misses an appointment without any prior notice. No-show appointments will be charged 100% of the scheduled service cost. Late arrivals We offer a [e.g., 15-minute] grace period for late arrivals. If you arrive more than [e.g., 15 minutes] past your scheduled time, we may not be able to complete your service. In this case, you will be considered a no-show, and the full service cost will be charged. Please call us if you anticipate running late so we can try to accommodate you without affecting other clients. Securing your appointment To ensure all appointments are respected, we require a credit card on file to book all services. Your card will be charged according to our policy only in the event of a late cancellation, no-show, or late arrival. Booking deposit For certain high-value or long-duration services (e.g., spa add-ons), a [percentage or flat rate] non-refundable deposit is required at the time of booking. This deposit will be applied toward the total cost of your service. In the case of a late cancellation or no-show, you will forfeit this deposit. Exceptions We understand that emergencies and unforeseen circumstances can occur. We will review exceptions on a case-by-case basis at the discretion of our management. How to cancel Cancellations can be made by [phone, email, or your online booking portal]. Cancellations are not accepted via social media direct messages